Tortworth Plants - Delivery Information
Your order is carefully selected from the nursery to ensure that you only receive top-quality plants. All plants are sent out well rooted into their pots, ready to transfer straight into your garden. We do not dispatch plugs or bare-root plants. Our plants are grown in 9cm, 1 litre, 2 litre and 3 litre pots, as shown below.
All orders are carefully packed in strong boxes to ensure that your plants do not get damaged in transit.
We dispatch orders on the Tuesday of each week, so plants should be received on Wednesday. We aim to send all orders on the next Tuesday after they are placed, but at busy times we may have to hold orders for dispatch on the following Tuesday. Also, any order placed after midday on Monday will not be dispatched until the following week. We will send a confirmation email stating your delivery date and the postal service used. Should you have any special delivery instructions, please inform us when placing your order. Wherever possible, please state a safe place that parcels can be left if you are not in, as our courier cannot leave parcels without prior authorisation.
Please note that we are unable to deliver to addresses outside the UK, but do not have any additional charges for Highlands and Islands.
Most of our parcels are sent with APC Couriers, using their next day delivery service. Some orders may be sent via Royal Mail. Please see the table below for our postage and packing charges.
|Up to £20||£8.00|
|£20.01 - £50.00||£12.00|
|£50.01 - £100.00||£20.00|
|£100.01 - £175.00||£30.00|
If you are within a 25 mile radius of the nursery, we may be able to deliver your plants with our own transport, so please telephone to discuss your requirements.
Alternatively, if you are visiting an event that we are attending, we can bring plants along for you to collect. Please email or telephone at least five working days before an event to place your order.